Cloud Support Services (CSS): the new flexible technical support offering

 
 

If you have a Microsoft CSP subscription with Tech Data you can raise a technical support case here either by email, telephone or via our ticketing tool.

Ticketing Tool

Click through to raise a technical case via our ticketing tool. You will need a username and password.

Open a support ticket

Call us

Find your local telephone number.

Call us
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If you have a StreamOne operational support request such as a query with the billing or provisioning of your service, then please contact businessexperiencesu@techdata.com.

How and when you can access support depends on the Cloud Support Service plan that you have.

Service Level Access Hours  Incident MAnagement Hours  Email Live Chat Telephone Ticketing Tool
Basic 24/7  9am - 6pm ✓      
Professional 24/7  24/7 ✓ ✓ ✓ ✓
Elite 24/7  24/7 ✓ ✓ ✓ ✓

If you are not sure what support plan you have please email us.

Or call us on one of the telephone numbers below:

Austria  +43 1 4880 1250 
Belgium  +32 25838550 
Czech Republic +420 37 37 27 132
Denmark +45 4488 7550 
Finland +358 201553602 
France +33 141309050
Germany +49 89 4700 2450 
Hungray +36 18 882 320  
Italy +39 029849 5012  
Netherlands +31 172489450
Norway +47 22897 050 
Poland +48 22 5479 150
Portugal +351 214728420
Romania +40 2152816 71
Slovakia +421 23 21 12 120 
Spain +34 936006450
Sweden +46 856473250 
Switzerland +41 41 799 1450 
United Kingdom +44 1256 788 050

For any other queries please email us at cloud@techdata.eu

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